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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alex De Jesus

November 20, 2025

5  out of  5
rating by Alex De Jesus
"Lauren is Always so helpful whenever I have a question or concern. Quick and efficient, would recommend to anyone that needs the help."
We responded:
"Your feedback means everything to us! We’re always here to help and are so happy to have been able to assist you with your insurance needs. Thank you for choosing us! "
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Chelsea Williams

November 20, 2025

5  out of  5
rating by Chelsea Williams
"My vehicle was totaled earlier this month and I used Alycia Carter at this location as my notary. Even though this isn’t my personal agent’s office, I had a beyond and above experience with Alycia. My power of attorney had a recurring misspelling error that was no fault of my own, and Alycia did everything she could to resolve this with me while showing genuine compassion and kindness. Although the total loss claim was a long, frustrating process to deal with, I felt seen and cared for while in Alycia’s office. She has been the most helpful person so far throughout this, even though her only direct responsibility was to be my notary and to help submit my power of attorney-so that speaks volumes about her character! Thank you so so much, Alycia!"
We responded:
"Thank you, Chelsea, for taking the time to share your experience. It's great to hear that Alycia was able to assist you with such dedication and care during a challenging time. Your feedback means a lot to us, and we'll be sure to pass along your kind words to her."
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TC

November 8, 2025

5  out of  5
rating by TC
"I’ve had the pleasure of working with Rodney Landers for over 30 years. State Farm’s dedication, professionalism, and in-depth knowledge of the insurance industry have always been truly impressive. They consistently take the time to explain coverage options in detail and ensure that my family has the best protection for our needs. Their honesty, responsiveness, and care for their clients make them outstanding insurance professionals. I highly recommend Rodney Landers at Katy Fenbert - State Farm Insurance to anyone seeking reliable and personalized insurance services. Katy and her entire team are AWESOME! Anthony Cuthbert"
We responded:
"Anthony! Thank you SO much for the kind words! 💗 We appreciate having you part of our Agency family and look forward to many more years together. "
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Thomas Rogers

November 6, 2025

5  out of  5
rating by Thomas Rogers
"Appreciate this responsive office."
We responded:
"Thank you for your thoughtful review! It’s always our goal to provide excellent coverage and customer service, and we’re so glad you had a great experience!"
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Sharon C

November 6, 2025

5  out of  5
rating by Sharon C
"I have all my coverage through State Farm, and in my 15 years of working with them on my home, my car, my camper my umbrella policy they have been fantastic. They’ve helped me when I’ve had problems with other Insurance companies and vendors and have treated me like family can’t ask for more than that. Thank you Kathy and Rodney my personal favorite."
We responded:
"Thank you, Sharon, for your kind words and for trusting us with your coverage over the years. We're glad to hear that we have made a positive impact on your experience. Your support means a lot to us."
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Cassandra Massiah

November 6, 2025

5  out of  5
rating by Cassandra Massiah
"Rodney Landers gave me very professional service. He was patient and explained all the different type of insurance policies they have that would also help my payments possibly lower. I would refer him to any and every one Thanks Mr Landers you are the best."
We responded:
"We love hearing feedback like this! It’s always our goal to provide top-notch service and coverage that meets your needs. Thank you for your support!"
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Terrell Moore

November 5, 2025

5  out of  5
rating by Terrell Moore
"Alycia Carter was extremely helpful in answering all my questions about my new policy. She was extremely professional, knowledgeable and personable. I greatly appreciate her assistance and happy to he a part of the State Farm family!"
We responded:
"Thank you, Terrell, for your kind words about Alycia. We're glad to hear she was able to assist you with your new policy. Welcome to the State Farm family!"
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Brian Hogan

October 30, 2025

5  out of  5
rating by Brian Hogan
"Alicia and team always provide 5 star service!"
We responded:
"Thank you Brian! 🙂Our Team takes great pride in providing great service and Alycia is one of the best! "
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David Burkhalter

October 29, 2025

5  out of  5
rating by David Burkhalter
"Rodney has offered the highest level of customer service for years. His consistency is unmatched."
We responded:
"Thank you David! We not only appreciate the 5 Star Review, we appreciate you being part of our Agency family! Your satisfaction and loyalty mean to world to us."
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Leticia Flannagan

October 20, 2025

5  out of  5
rating by Leticia Flannagan
"Rodney, Richard, and Alicia are the best insurance representatives on the east side of town! They’re knowledgeable, transparent, and truly dedicated to helping you with your insurance needs. Don’t second-guess yourself—go with the Katie Fernbert Team for service you can trust."
We responded:
"Thank you, Leticia, for your kind words about Rodney, Richard, and Alicia. We're glad to know our team has been able to assist you effectively with your insurance needs. Your trust and recommendation mean a lot to us. Best regards!"
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Susan

October 17, 2025

5  out of  5
rating by Susan
"Been with the same agency since moving to Atlanta 20+ years ago. Rodney is kind, compassionate, and efficient. I truly appreciate him."
We responded:
"Thank you, Susan, for your long-standing trust in our agency. We're grateful for your kind words about Rodney and are glad to hear about your positive experience. If you ever need anything, feel free to reach out."
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Annie D'Agostino

October 15, 2025

5  out of  5
rating by Annie D'Agostino
"Rodney has been helping us with life insurance for 23 years, we’ve loved working with him!"
We responded:
"Thank you, Annie, for your kind words and for being with us for 23 years! We're glad to hear that Rodney has been a great help with your life insurance needs. We appreciate your trust and look forward to continuing to serve you."
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Lesto

October 15, 2025

5  out of  5
rating by Lesto
"Katy Fenbert and Alycia provide excellent service. I have been their customer for many years. Alycia Carter is not only knowledgeable but extremely kind and compassionate. I strongly recommend Katy Fenbert’s agency."
We responded:
"Thank you for your kind words! We are grateful for your continued trust in us!"
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Silvia Delgadillo

October 13, 2025

5  out of  5
rating by Silvia Delgadillo
"Very professional and excellent customer service."
We responded:
"Thank you for the kind words, Silvia, and thank you for choosing our agency."
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DONNY ROLANDO GONZALEZ

September 30, 2025

5  out of  5
rating by DONNY ROLANDO GONZALEZ
"Muy buena atension i sedesembuelve muy bien en las explicasiones la señorita q me atendio save muy bien loq uno quiere i nesecita la señorita YESENIA PEREZ muchas gracias por una muy buena opsion de aseguranza"
We responded:
"Gracias, Donny Rolando Gonzalez, por tus amables palabras. Nos alegra saber que Yesenia Pérez pudo ayudarte con tus necesidades de seguro. Estamos aquí para lo que necesites."
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Lamar Copeland

September 5, 2025

5  out of  5
rating by Lamar Copeland
"Amazing service this team went above and beyond to help me to receive the best rates possible… Thank you so much"
We responded:
"Thank you for the amazing review! We’re so glad our team could go above and beyond to help you find the best rates. Your appreciation means a lot to us—don’t hesitate to reach out if you ever need anything!"
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Devin Brown

August 19, 2025

1  out of  5
rating by Devin Brown
"State Farm sucks they deny all claims they cut the adjuster fees and now hiring unexperienced adjusters. If you hold a policy with them get your lawyer involved when filing claim !"
We responded:
"Hello Devin! I'd be happy to help you with your claim situation but I don't see you have any policies with our Agency. Feel free to contact me directly. "
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Angus McRae

August 12, 2025

5  out of  5
rating by Angus McRae
"Katy and her team have been wonderful to work with. I have been a Katy Fenbert customer for easily 30 years. Never have I had issues getting quick and accurate answers to my questions. Katy is highly recommended."
We responded:
"Thank you so much for your kind words and loyalty over the years! We’re thrilled to hear that our team has been able to provide quick and accurate support. We truly appreciate your trust and recommendation!"
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Lisa Terry

June 10, 2025

5  out of  5
rating by Lisa Terry
"This office has taken care of our insurance needs for decades. Richard is fantastic! He knows me and my family by name. He's fast, efficient, professional and kind. And he has the best bowties!"
We responded:
"Thank you so much, Lisa! We're thrilled to hear that you've had such a great experience with our office over the years. Richard truly is fantastic, and we're glad you appreciate his personal touch and stylish bowties! Your support means a lot to us!"
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Karen Minyard

June 10, 2025

5  out of  5
rating by Karen Minyard
"Katy and her team are superb. They are always available, always helpful, and make me feel happy and safe to be a State Farm customer. We appreciate Richard reviewing all of our insurance policies today."
We responded:
"Thank you Karen! We certainly enjoy you and Richard being part of our Agency family. Thank you for your continued trust in us."
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Elizabeth

May 26, 2025

5  out of  5
rating by Elizabeth
"Alicia's attitude during my time on phone showed me she is a super employee. She hung on with me, finding all my questions and gave me great satisfaction a "All" to my needs! " Five stars are not enough to say how great a super star that she is". She is a keeper!!°"
We responded:
"WOW! Thank you for the amazing review! Alycia is a great listener and not only loves what she does, she truly enjoys it. She is a Super Star!"
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m. castleberry

May 8, 2025

5  out of  5
rating by m. castleberry
"Great service! Whenever I reach out, Rodney always promptly provides thorough responses to any question(s) I toss his way."
We responded:
"Thank you for your 5 Star review! Our Team takes great pride in providing thorough and professional service. We're thrilled you always have a great experience with Rodney. "
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briona brittian

May 8, 2025

5  out of  5
rating by briona brittian
"Rodney is a dream! Super professional, very easy to talk with (kinda like talking with your neighbor), very thorough, comprehensive, superb communication, kind, and a very nice southern accent!"
We responded:
"Your review made our day! We're proud to have such amazing Team Members like Rodney with servant hearts and love what they do. Thank you for your kind words! "
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Linda Pressley

May 1, 2025

5  out of  5
rating by Linda Pressley
"Always given premier service at all times. Love my agents.❤️❤️❤️"
We responded:
"Thank you Linda! We're dedicated to providing exceptional service. Thank you for being part of our Agency! "
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FISHWORKS INC.

April 30, 2025

5  out of  5
rating by FISHWORKS INC.
"Rodney Landers has been a great help to us over the years as our contact in the State Farm office. He has been very helpful in advising us regarding all aspects of our insurance needs. We deeply appreciate the genuine love and care that we receive from him."
We responded:
"Thank you for your lovely review! Rodney truly cares and seamlessly provides professional service with his own touch of compassion. "