Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bristol Kvernenes

Bristol Kvernenes

March 28, 2025

5  out of  5
rating by Bristol Kvernenes
"I cannot tell you what a fantastic process dealing with everyone in this office has been! They’ve been helpful and kind. Do yourself a favor and take some anxiety out out of the insurance game and deal with some amazing people. I’m so glad I did."
We responded:
"Thank you for the kind words, Bristol. We are so happy you had such an enjoyable time working with our agency. It is our greatest joy to serve our customers and our community!"
Profile photo of Alan

Alan

March 27, 2025

5  out of  5
rating by Alan
"I worked directly with Katy and Richard on some complex business insurance. Boy did they deliver. I highly recommend them for personal or commercial insurance. Great job State Farm!"
We responded:
"Thank you Alan! We're thrilled we could serve you! We wish you nothing but the best with your business! "
Profile photo of Fred Coleman

Fred Coleman

March 27, 2025

5  out of  5
rating by Fred Coleman
"I have been with Katy Fenbert State Farm for over 20 year. Rodney has always been such a great person to work with. Along with the other team members. Rodney is always very professional and skillful with making a stressful situation seem less overwhelming. I always start consulting with this team for my insurance needs."
We responded:
"Fred, you're the best! We love having you part of our Agency family and look forward to many more years of providing less stress for all your insurance needs."
Profile photo of Judy Cornwell

Judy Cornwell

March 27, 2025

5  out of  5
rating by Judy Cornwell
"Rodney is always pleasant and informative."
We responded:
"Thank you Judy! Rodney loves what he does and always does professionally and with a smile. "
Profile photo of Rachel Quinn

Rachel Quinn

March 26, 2025

5  out of  5
rating by Rachel Quinn
"Rodney Landers, takes Care of all my needs with State farm. For 5 years now, I've been worry free. It's been great for me."
We responded:
"Rachel, thank you for your wonderful review! 😊 We're so glad to hear that Rodney has been taking great care of your needs for the past 5 years. It's fantastic to know that you've been worry-free and satisfied with the service! We truly appreciate your trust in us and are always here if you need anything."
Profile photo of Anthony Moore

Anthony Moore

March 25, 2025

5  out of  5
rating by Anthony Moore
"I have been a customer with State Farm and my Agent Rodney for 20 years, since I was 18. Rodney is like family now. He has given me great feedback on options from car insurance to life insurance. He is very responsive and when he is OOO I still get great customer service from the team. If you are looking for an Agent who will take care of you and your family, Rodney at the Katy Fenbert office is the person. 20 years and counting."
We responded:
"Anthony, Thank you so much for your amazing review and for being a loyal customer for 20 years! 🎉 We're thrilled to hear that Rodney has been like family to you and has always provided great service and guidance on everything from car insurance to life insurance. It's wonderful to know that even when he's out of the office, our team continues to provide the same level of care. We truly appreciate your trust and look forward to many more years of serving you and your family!"
Profile photo of A.J. Barnes

A.J. Barnes

March 24, 2025

5  out of  5
rating by A.J. Barnes
"This agency has been assisting my family for 20+ years they have always been great, answered any and all questions I’ve ever had. The service is spectacular it doesn’t matter the Agent they all treat everyone with dignity and kindness. I have worked with Rodney it feels like my whole life, he has been amazing to work with over the years! I just pray I Katy doesn’t let him leave lol! All in all 5 stars for a 5 star team over at Katy Fenbert’s office!"
We responded:
"Thank you so much for your amazing review and for being such a loyal customer for over 20 years! 🌟 We're thrilled to hear that Rodney and the entire team at Katy Fenbert’s office have provided consistent, spectacular service throughout the years. It’s wonderful to know that we’ve been able to meet all your needs with kindness and dignity. We truly appreciate your trust, and we’ll make sure Rodney knows how much you value him! 😄 Here’s to many more years of excellent service together!"
Profile photo of Rod Franklin

Rod Franklin

March 24, 2025

5  out of  5
rating by Rod Franklin
"A seamless process provided by Mr. Rodney. He was very patient and took time to answer all my questions. Thanks for your assistance in getting me back on the road. 🙏🏽"
We responded:
"Thank you for your kind review! 😊 We're so glad to hear that Rodney provided such a seamless and patient experience while helping you get back on the road. Taking the time to answer all your questions is exactly what we aim for! If you ever need anything else, we’re always here to help."
Profile photo of Andy Hurt (ah)

Andy Hurt (ah)

March 23, 2025

5  out of  5
rating by Andy Hurt (ah)
"Katy and Alycia are alway there for me…even treat me as Family when I walk through the door for the first time in over five years :) I haven’t had to ever file a claim, so I can’t speak for that side of the Business. Till then, I’ll just rest comfortable knowing that i’m in good hands in case of such an eventuality."
We responded:
"Thank you so much for your wonderful review! 😊 We're so happy to hear that Katy and Alycia have always made you feel like family, even after being away for five years! It's great to know you feel comfortable and confident knowing you're in good hands. We’re here for you whenever you need us, and hopefully, you’ll never need to file a claim."
Profile photo of Key Tv

Key Tv

March 22, 2025

5  out of  5
rating by Key Tv
"Rodney always does an amazing job and we really appreciate his help! The best around"
We responded:
"Thank you for your kind words! 😊 We're so glad to hear that Rodney always goes above and beyond to help you. We appreciate your trust and are always here for you whenever you need us."
Profile photo of Marsalis Delts

Marsalis Delts

March 21, 2025

5  out of  5
rating by Marsalis Delts
"Great customer service! Agents are friendly and welcoming, ready to help."
We responded:
"Marsalis we love to see 5 star reviews! We are always here when it comes to your insurance needs! "
Profile photo of Mike C.

Mike C.

March 20, 2025

5  out of  5
rating by Mike C.
"Been dealing with Rodney for years and he always makes me smile. Wish that magical smile could lower the rates too."
We responded:
"Thank you so much for your great review! 😊 We're so glad that Rodney’s service always brings a smile to your face! If only his smile could lower rates too, right? 😄 We're thankful for your continued trust, and we're always here to help however we can!"
Profile photo of Katrina Copeland

Katrina Copeland

March 20, 2025

5  out of  5
rating by Katrina Copeland
"Ms. Alisha took the time to fix a issue that was on my account she’s not the agent that’s assigned to me but she took care of the situation great job customer service excellent thanks again Ms.Alisha"
We responded:
"Thank you for the kind words, Katrina. We are happy our team was able to assist you. Thank you for choosing our agency."
Profile photo of Hank Cohn

Hank Cohn

March 14, 2025

5  out of  5
rating by Hank Cohn
"I have been a client of Katy Fenbert's office for over 20 years, and their service has always been exceptional. Every call or email is returned promptly and with genuine friendliness. They make me feel like part of their family, and I truly consider them part of mine. With a large family, multiple cars, and our home insured through Katy and State Farm, we've had to rely on their support on several occasions, including a few auto accidents, all of which were handled smoothly and without hassle. Most recently, as we prepare to move to a new home, Rodney has been especially helpful in securing insurance and ensuring our mortgage company has all the necessary information. We all depend on trusted partners and services to navigate life’s challenges, and Katy Fenbert's State Farm office is one of the very best!"
We responded:
"Thank you for the kind words, Hank. We are so happy our team was able to assist you. Thank you for choosing our agency."
Profile photo of Silvia Delgadillo

Silvia Delgadillo

March 14, 2025

5  out of  5
rating by Silvia Delgadillo
"Very professional and excellent customer service."
We responded:
"Thank you for the kind words, Silvia, and thank you for choosing our agency."
Profile photo of Cynthia Furlow

Cynthia Furlow

March 14, 2025

5  out of  5
rating by Cynthia Furlow
"Rodney is my State Farm agent and he's always a wealth of information for me."
We responded:
"Thank you for the kind words, Cynthia. We are so happy our team was able to provide you with such exceptional service. Thank you for choosing our agency."
Profile photo of Rose Brown

Rose Brown

March 14, 2025

5  out of  5
rating by Rose Brown
"Rodney was a very helpful person for me at a time that was ugly for me. I appreciate every thing he has done for me when I call he's very polite & answer my question as needed.Talking to him is always a pleasure"
We responded:
"Thank you for the kind words, Rose. We are glad our team was able to assist you. Thank you for choosing our agency."
Profile photo of Chris C.

Chris C.

March 13, 2025

5  out of  5
rating by Chris C.
"Rodney is an amazing agent, he is very helpful, supportive, and kind during the questioning period. He is an amazing individual to have @ the company and I’m glad to provide an authentic review for Rodney and the StateFarm staff!"
We responded:
"Thank you for the kind words, Chris. We are so happy our team was able to assist you. Thank you for choosing our agency. "
Profile photo of Jay Govinda

Jay Govinda

March 12, 2025

5  out of  5
rating by Jay Govinda
"Rodney is my insurance agent, and it has been my great pleasure and good fortune to have had him as my agent for many years. Definitely 5 stars!!!!"
We responded:
"Thank you for the kind words, Jay. We happy our team was able to assist you. Thank you for choosing our agency."
Profile photo of Duane Dunlap

Duane Dunlap

March 12, 2025

5  out of  5
rating by Duane Dunlap
"Excellent service and wonderful staff to work with"
We responded:
"Thank you for the kind words, Duane. We are happy our team was able to assist you. Thank you for choosing our agency."
Profile photo of Mackay Asbury

Mackay Asbury

March 10, 2025

5  out of  5
rating by Mackay Asbury
"Rodney Landers is always helpful when I have a question about my two automobile policies. Plus, he does so in the friendliest of ways. He was also helpful in reviewing my automobile policies and making some recommendations that helped lower my premiums. State Farm could not have a better agent than Rodney!"
We responded:
"Thank you for the kind words, Mackay. We are so happy our team was able to answer all of your questions. Thank you for choosing our agency."
Profile photo of Augusto Lopez

Augusto Lopez

March 10, 2025

5  out of  5
rating by Augusto Lopez
"Great Service, very professional ."
We responded:
"Thank you for the kind words, Augusto, and thank you for choosing our agency."
Profile photo of Martha Brown

Martha Brown

March 10, 2025

5  out of  5
rating by Martha Brown
"I've been with State Farm for 25 + years. My agent Rodney has been such a blessing. We literally have been on a journey together. He is professional, consistent, kind & a great communicator. The whole staff is friendly and professional. I appreciate State Farm and feel fortunate to have them as my insurance co. For home and auto. Thank you Martha Brown"
We responded:
"Hello Martha! Rodney is definitely a blessing! (This year will be his 25th anniversary being with my Agency!) I appreciate your kind words about our Team. We appreciate YOU being part of our agency family! "
Profile photo of Rudolph Carter

Rudolph Carter

March 9, 2025

5  out of  5
rating by Rudolph Carter
"See Alycia at Katy Fenbert State Farm for your insurance needs. She is knowledgeable and provides professional services. Alycia is always available to answer my insurance questions and provides suggestions. Courtesy with a smile is the order."
We responded:
"Thank you Rudy! We are grateful for your trust in us! Our Agency strives to provide the best service and Alycia does this with a smile!"
Profile photo of Khimarii

Khimarii

March 7, 2025

5  out of  5
rating by Khimarii
"I have been a customer with Katy Fenbert’s State Farm for over 40 years! I have received nothing but Five Star Customer Service from everyone in her office! Kudos to Alicia Carter for calling randomly just to check on me and to see if I need anything! Thanks Team for your service! Ms. Deborah Walton-Moon"
We responded:
"Hello Deborah! Thank you for the 5-Star Review! Alycia is passionate about taking care of our customers. Thank you for your loyalty and for sharing! "