State Farm® Insurance Agent Katy Fenbert
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Miller Hamilton
January 21, 2025
5
out of
5
rating by Miller Hamilton
"I would like to share my experiences dealing with Alcyia Carter at State Farm Insurance, she was very knowledgeable and helpful when Mary and I needed information, she was always available for us."
We responded:
"Miller thank you for the great 5-stars! We are excited to help with all of your insurance needs! "
damarcus Brown
January 17, 2025
5
out of
5
rating by damarcus Brown
"The best office ever! Rodney is simply the best with breaking everything down to a clear understanding and is so helpful!!!"
We responded:
"Thank you for your amazing feedback! We're so glad to hear that you had such a great experience with Rodney. He takes pride in making things simple and easy to understand while being as helpful as possible. We’re lucky to have him on our team, and we’re here whenever you need us! 😊"
Javaris Paggett
January 17, 2025
5
out of
5
rating by Javaris Paggett
"I just want to give a huge shout out to Rodney! His expertise and dedication made the process of securing my life insurance policy easy and stress free. He took the time to explain all my options, and answered all my questions and truly made me feel valued as a customer."
We responded:
"Thank you Javaris! We appreciate you taking the time to provide a review and give such a nice "shout out" to Rodney. And yes, you are a valued customer!"
Darrell Wimbush
January 15, 2025
5
out of
5
rating by Darrell Wimbush
"“Rodney at State Farm was absolutely outstanding! Not only was he extremely knowledgeable about the services offered, but he also went above and beyond to assist me with insuring my residence, car, and life policies for myself and my family. His dedication and attention to detail gave me complete peace of mind knowing that we are fully protected. I highly recommend State Farm, especially Rodney, to all my friends and family because of the exceptional care and service he provided. Thank you, Rodney, for making this process so seamless and stress-free!”"
We responded:
"Wow, thank you for such a glowing review! We're thrilled to hear that Rodney provided exceptional service and went above and beyond to assist with your residence, car, and life policies. Knowing you felt fully protected and at ease is exactly what we strive for. Rodney's dedication and attention to detail truly shine, and we’ll be sure to share your kind words with him. Thank you for recommending us to your friends and family—it means the world!"
Andre Merrill
January 15, 2025
5
out of
5
rating by Andre Merrill
"Rodney Landers thoroughly explained the steps and the policy, he made the process seamless. I would recommend him and State Farm to anyone looking for life insurance coverage. He was awesome."
We responded:
"Thank you for sharing your experience! We're so glad to hear that Rodney Landers provided clear explanations and made the process seamless for you. It's wonderful to know he exceeded your expectations and left such a positive impression. Your recommendation means so much—Rodney truly is awesome, and we'll be sure to pass along your kind words!"
Laverne McClellan
January 13, 2025
5
out of
5
rating by Laverne McClellan
"Ms. Fenbert was a pleasure to work with. She's very professional and answered all questions I asked. I look forward to working with her in the future. Thanks Ms. Fenbert."
We responded:
"Thank you for the wonderful feedback and compliment! We're glad to have you part of our agency!"
Destini Willis
December 16, 2024
5
out of
5
rating by Destini Willis
"Richard Woumn was phenomenal! I enjoyed talking to him! He was kind, friendly, and very knowledgeable. He was able to help me with getting an auto insurance quote. I would recommend him 1000 times over."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Richard provided you with such an exceptional experience. He truly takes pride in being kind, friendly, and knowledgeable, and it's great to know he was able to assist you with your auto insurance quote. Your recommendation means the world to us, and we'll be sure to share your kind words with Richard. If you need any further assistance, don’t hesitate to reach out — we’re always here to help!"
Karen Minyard
October 10, 2024
5
out of
5
rating by Karen Minyard
"Katy and her team are superb. They are always available, always helpful, and make me feel happy and safe to be a State Farm customer."
We responded:
"Thank you Karen! We certainly enjoy you and Richard being part of our Agency family. Thank you for your continued trust in us."
Ngoc hue linh Vu
July 31, 2024
5
out of
5
rating by Ngoc hue linh Vu
"Jean she is awesome she is good agent , anything you need come she her, she can help everything you need"
We responded:
"Thank you for the fantastic review! We're delighted to hear that you've had such a positive experience with our agency. Your recommendation means a lot to us. We look forward to continuing to provide you with excellent service."
Tuan Le
July 31, 2024
5
out of
5
rating by Tuan Le
"Jean she is good agents anything I need I call her she will take care everything for me Come she her"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you have such a positive experience with our agency and that Jean has been able to take care of all your needs. Your satisfaction is our top priority. We appreciate your trust in us and look forward to continuing to serve you."
Lori George
July 26, 2024
5
out of
5
rating by Lori George
"Alycia Carter is my go to at Katy Fenbert’s office. Alycia is super helpful, thorough, attentive, conscientious, professional and kind. She is anticipatory in her counsel and review of what’s needed. She has been my insurance lead for my entire family for many years. If you are looking for the best in the business, check out Katy’s office and request Alycia Carter!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear that Alycia has provided you and your family with exceptional service over the years. Her dedication to being helpful, thorough, and professional truly exemplifies the values we strive for at Katy Fenbert’s office. Your recommendation means a lot to us. If you ever need any further assistance, please don’t hesitate to reach out."
Maggie Bessent
July 5, 2024
5
out of
5
rating by Maggie Bessent
"They've been my agent for years. Every time there's been a hiccup in life, they've been able to help sort it out. The whole team is great but Alycia is definitely an all star in the office! Nothing phases her and her quick thinking. She's always positive and ready to help, and gentle and patient during stressful times."
We responded:
"Thank you so much for your wonderful feedback and for being a loyal customer over the years! We're thrilled to hear that you've had such positive experiences with our team, especially with Alycia. Alycia truly is an all-star, and we're glad her quick thinking, positivity, and patience have made a difference for you during stressful times. We appreciate your kind words and your trust in us. If there's ever anything you need, please don't hesitate to reach out. We're here to help!"
Arleen Pinkston
June 5, 2024
5
out of
5
rating by Arleen Pinkston
"I have worked with Ms Carter at the office. She has always been very professional and knowledgeable. Any questions or issues I need addressed, she is always prompt and taking care of my needs"
We responded:
"Thank you so much for your kind words! We're thrilled to hear about your positive experience working with Ms. Carter. Her professionalism and knowledge are indeed invaluable to our team. If you have any further questions or needs, please don't hesitate to reach out."
Tabatha Thompson
June 5, 2024
5
out of
5
rating by Tabatha Thompson
"The agent that helped Alycia Carter was very informative and knowledgeable. She helped me sign up to get the best policy for my needs. If I have questions about my policy she is always friendly and willing to make sure that my questions are answered. I would recommend her if you ever need insurance whether it's auto or home or both."
We responded:
"Thank you for your wonderful review! We're delighted to hear that Alycia Carter was able to assist you so effectively. Providing the best policies for our clients' needs and ensuring all questions are answered is our top priority. Your recommendation means a lot to us. If you ever need further assistance, whether for auto, home, or both, please don't hesitate to reach out."
Matt Rice
September 29, 2023
5
out of
5
rating by Matt Rice
"My college-age daughter had an unexpected move and urgently needed a renter's policy for an apartment complex in Decatur. Rodney helped us acquire that policy and was able to fax the coverage evidence to the local landlord. This was all done quickly, within a 12 hour window, and was done professionally. I highly recommend agent Richard W. and the Katy Fenbert State Farm office for anyone needing coverage. They are responsive and professional, and I appreciate their help."
We responded:
"Thank you Matt, for your kind words! We're delighted we could swiftly assist with your daughter's renter's policy. We appreciate your recommendation and are here for any future insurance needs."
Ms. Wanda Johnson
April 9, 2023
5
out of
5
rating by Ms. Wanda Johnson
"Excellent service, Rodney was so helpful, great customer service and professionalism, he worked had to help me find just the right policy for me. I would recommend this office without hesitation. Thank you very much for all your hard work."
We responded:
"Thank you Wanda, for your glowing review! We're thrilled to hear about your positive experience with Rodney and our team. Your recommendation means a lot to us."
Mark M
March 18, 2023
4
out of
5
rating by Mark M
"Very professional, only problem the cost was more than I pay now."
We responded:
"Thank you Mark, for your feedback."
kurt collier
August 1, 2021
5
out of
5
rating by kurt collier
"Rodney at the office is first class. I could not ask for anything more"
We responded:
"Thank you Kurt, for taking the time and leaving an awesome review. "
Francisco Olivares
July 13, 2021
5
out of
5
rating by Francisco Olivares
"Great Service"
We responded:
"Thank you Francisco, for such a kind review."
Crimson
July 1, 2021
5
out of
5
rating by Crimson
"State Farm rep Alycia is great. She is responsive and efficient, even with time sensitive requests. She has excellent customer service."
We responded:
"Thank you for your kind words! We're delighted to hear about your positive experience with Alycia. We appreciate your feedback and value your trust in our services."
Shane Mitchell
June 23, 2021
5
out of
5
rating by Shane Mitchell
"Always provided exceptional services! The staff is courteous and responsive. I’ve never had to wait or had had any problems go unresolved. My agent, Mr. Landers always take the time out to make sure that my needs are taken care off. My claims are ALWAYS handled well and with no delays. He goes above and beyond. I would recommend this location and staff to anyone!"
We responded:
"Thank you Shane, for your glowing review! We're thrilled to have been of exceptional service to you. We appreciate your recommendation and look forward to continuing to meet your insurance needs."
S A
June 23, 2021
5
out of
5
rating by S A
"Katy and Rodney has serviced my family with our insurance needs since I can remember! We trust all of our homes, autos, and life policies with them!"
We responded:
"Thank you for your long-standing trust in Rodney and our team! We're honored to have served your family's insurance needs for so long."
Roland C Johnson
June 23, 2021
5
out of
5
rating by Roland C Johnson
"I’ve been with State Farm since moving to Georgia in 2006. Rodney Landers’s has been an absolute god send to me and my family. Rodney’s attention to detail and service is the primary reason why I am still and will continue to be a faithful State Farm customer!"
We responded:
"Thank you Roland, for your loyalty and kind words! We're grateful to have Rodney as part of our team, and we appreciate your trust in State Farm."
Constance Powell
February 27, 2021
5
out of
5
rating by Constance Powell
"Insurance"
We responded:
"Thank you, for leaving a review. "
Ejc3299
December 10, 2020
5
out of
5
rating by Ejc3299
"Having had a bad car accident a few years ago, I was so very pleased at how Katy's firm and State Farm handled the settlement much better than I had expected. They took better care of me than I had ever expected!"
We responded:
"Thank you Gene! We appreciate you!"